Exoticathletica Promotional Terms and Conditions

Last Update: November 2024

Exoticathletica Black Friday and Black November 

*Exclusions apply 

These supplementary terms and conditions for the Black Friday Sales Period, which is from 12am AEST 1st November 2024 – 11.59pm AEST 30th November 2024  

50% Off Sitewide promotions exclude Outlet Items, Sale Items and Gift Cards unless specifically stated. Sitewide Promotions cannot be combined with any other offer, including those sent via email, unless specifically stated. Sitewide Promotion begins from 12:00am AEST 01/11/2024. We reserve the right to end or extend this promotion at any time. This offer will not be honoured once the promotion has ended.

Free Shipping Promotion

Free Standard Shipping - Australia only - on orders over $100 (AFTER discounts have been applied) and cannot be combined with any discount codes. We reserve the right to end this promotion at any time. This offer will not be honoured once the promotion has ended.

Outlet & Sale Items Promotion

Prices as marked on the Exoticathletica Outlet and Sale ($20, $25, $30 AUD). Items are marked as final sale. Returns and exchanges are not accepted on these items unless deemed faulty by our Returns Team. Please read the full terms and conditions of purchase carefully.

Delivery & Orders

1. You must enter the correct delivery address and delivery instructions at the time of placing your order. If you enter an incorrect address, Exoticathletica. is not obligated to re-send the order to the correct address at our own expense. 
 
Due to much higher-than-normal order volume, as well as our automated systems that are in place to get orders shipped out as fast as possible, we will not be able to change or amend any details on your order once it has been confirmed. 
 
If you discover that you have made a mistake with your order after you have confirmed it, you may contact our customer service team but we cannot guarantee that we will be able to cancel or amend your order in those circumstances; You may be able to use your selected courier's self-service options (if there are such options) to amend your shipping address but Exoticathletica. cannot be liable for any delays or lost items for any incorrect information on your order. 

2. All orders must be placed, and all purchases must be completed, within our Black Friday Sales Period. Sale prices only apply to completed customer orders and purchases. Items in cart are not confirmed or held until checkout is completed. You will receive a confirmation email with an order number once your order is complete. 

3. Products are likely to sell out quickly during the Black Friday sale period due to increased traffic on our website. We cannot guarantee availability, or any restocks during the sale period. 

Returns

Items purchased during our Black Friday Sale from Outlet and Sale ($20, $25, $30) are marked down and are therefore strictly non-returnable and considered final sale, unless deemed faulty by our Returns Team and cannot be replaced. Please choose carefully when purchasing, as no returns, credits or exchanges will be provided for orders placed during this time.

Shipping Times

Due to the high volume of orders during launches and sales, processing and shipping times may be slightly delayed.

1. General Terms

1.1 From time to time we may run promotions on our Site which are subject to both our Terms and Conditions and any additional promotion-specific terms included on this page for reference. Promotion-specific terms may include conditions related to selected styles, colours, collections, purchase periods, purchase methods, minimum spend requirements, bundle discounts, collaborative promotions, games of chance, or games of skill. These promotion-specific terms will be presented on this page.

1.2 You should ensure that you read the specific conditions that apply to each promotion. By proceeding to purchase, you agree and accept the terms of the applicable promotion(s).

1.3 We also undertake joint promotions with third-party partners or platforms from time to time. You should consult the terms of those programs for full details of such specific joint promotions.

2. Ongoing Offers

Unless otherwise stated, Exoticathletica ongoing offers cannot be used in conjunction with any other offers.

APP20

Exclusive to orders made through the Exotica App. Excludes clearance and gift cards. Cannot be used in conjunction with any other offer. No minimum spend required. APP20 does not combine with Black Friday and Cyber Monday Offers.

Email & SMS Subscription Sign-Up

Minimum purchase of $100 AUD. This offer is valid for single use per customer. Excludes clearance and gift cards. Cannot be used in conjunction with any other offer. Sign-up discounts do not combine with Black Friday and Cyber Monday Offers.

Email Specific Offers

Minimum purchase of $100 AUD. These offers are valid for single use per customer. Excludes clearance and gift cards. Cannot be used in conjunction with any other offer.

3. Current Promotions

Black Friday Sitewide Promotions

Sitewide promotions exclude Outlet Items and Gift Cards unless specifically stated. Sitewide Promotions cannot be combined with any other offer, including those sent via email, unless specifically stated. Sitewide Promotion begins from 12:00am AEST 01/11/2024. We reserve the right to end or extend this promotion at any time. This offer will not be honoured once the promotion has ended.

Promotional Boosters

Promotional booster codes exclude Outlet Items, Gift Cards, and Tribe45 Collection. Promotional Boosters cannot be used in conjunction with any other discount code, including those sent via email, unless specifically stated. We reserve the right to end or extend this promotion at any time. This offer will not be honoured once the promotion has ended.

Free Shipping

Free Standard Shipping - Australia only - on orders over $100. Total amount is AFTER discounts have been applied. We reserve the right to end this promotion at any time. This offer will not be honoured once the promotion has ended.

NBCF October Donations

Exoticathletica will donate $1 AUD from every purchase of a pink item from the to the National Breast Cancer Foundation. Promotion ends 11:59pm 31/10/2024.

SMS Subscriber Promotions

Any SMS promotional messages not representing the already mentioned promotions are subject to the following terms and conditions. Limit one use per customer. Minimum order $100. Cannot be used in conjunction with any current or ongoing promotion or markdown. Code must be entered at checkout.

App Early Access

Exclusive early access for Exoticathletica App users. Users must have the App to be notified of early access events. Strictly applies for the advertised time. Exoticathletica reserves the right to revoke App Early Access when and if required. Download the app for iOS here. Download the app from Google Play here.

Social Media Competitions

From time to time, we run competitions on social media platforms, including but not limited to Facebook, Instagram, and TikTok. Entry requirements and terms will be communicated on the post on the relevant social media platform, including how to enter (e.g., by commenting on the post), what the prize and prize value is, and how/when/where winners will be announced. Prizes won are not transferable and may not be exchanged for cash or other substitutes unless otherwise specified.

Outlet & Sale Items

Prices as marked on the Exoticathletica Outlet and Sale ($20, $25, $30 AUD). Items are marked as final sale. Returns and exchanges are not accepted on these items unless deemed faulty by our Returns Team. Please read the full terms and conditions of purchase carefully.

4. Gift Card Supply Terms and Conditions

4.1 You may use vouchers, promotional codes, or gift cards as payment for certain products on our website. Vouchers are available electronically only. Promotional codes are available online or via marketing partners. Unless stated otherwise in our promotional terms and conditions, only one code can be used per order; however, multiple gift cards/vouchers can be used per order.

4.2 Conditions for the redemption of vouchers, gift cards, and promotional codes include:

  • Vouchers or promotional codes are valid for the specified period stated on them and can only be redeemed in accordance with any special terms stated on them.
  • Certain products may be excluded from the voucher or promotional code or promotion.
  • Vouchers, Gift Cards, Promotional Codes, or Discount Codes cannot be redeemed for cash or to buy gift cards.
  • We actively monitor misuse and reserve the right to deactivate any codes or block users breaching Exoticathletica’s Terms and Conditions.

4.3 Conditions for the redemption of gift cards include:

  • Gift cards are valid for 36 months from purchase date. Unredeemed balance that remains after the 36 months will be voided.
  • If the credit of a gift card is insufficient, you may make up the difference through other payment methods.

5. Returns and Refunds on Promotions

If you cancel or return only certain items purchased in bundle deals or multi-buy promotions, any items you don’t return will be charged at full price, the purchase amount will be reduced accordingly, and any refund due will be provided as a credit or refund.